Privacy Policy.

Last updated: 30 July 2026

Linc & Veve (“we”, “us”, “our”) provides matchmaking, counseling, dating club membership, and related services to clients in Uganda and East Africa. This policy explains what personal data we collect through this website and our services, why we collect it, and the rights you have over it, in line with Uganda’s Data Protection and Privacy Act, 2019 (“the DPPA”).

1. What we collect

Depending on how you interact with us, we may collect:

• Contact details — name, phone number, email address, and general location, submitted through our Contact, Get Started, Dating Club, or Media Booking Enquiry forms.
• Application information — for Client, Candidate, and Dating Club applications, this can include age, marital history, a personal photo, references, and written answers about what you are looking for.
• Booking details — session date/time and payment status for Counseling Sessions, handled via our booking system and Pesapal (our payment processor).
• Newsletter sign-up — your email address, if you subscribe via the footer newsletter form.
• Technical data — standard web server logs and, if enabled, analytics data about how the site is used (pages visited, general location, device type). We do not use this to identify you personally.

2. Why we collect it (purpose limitation)

We only collect what we need for a specific purpose, and we don’t use it for anything else without asking you first:

• To respond to enquiries sent through our forms.
• To assess Client, Candidate, and Dating Club applications, including the vetting process described in our service pages.
• To schedule, confirm, and remind you about Counseling Sessions, and to process payment for them.
• To send the newsletter, if and only if you’ve subscribed — with an unsubscribe link in every email.
• To keep basic records for accounting, dispute-resolution, and legal-compliance purposes.

3. Consent

Every form on this site that collects personal data includes a consent statement, and application forms require an explicit checkbox before you can submit. Submitting a form is how you give us consent to hold and use your information for the purpose stated on that form. You can withdraw consent at any time by contacting us (see section 7) — this doesn’t affect anything we did with your data before you withdrew it.

4. Photo and application uploads

Where an application asks for a photo, we accept JPG or PNG files up to 5MB. Uploaded files are stored outside the public web root — they are not accessible by guessing or browsing a URL, and directory listing is disabled. Only members of our team involved in vetting can access them.

5. Who sees your data

Form entries and applications are visible only to Linc & Veve admin-role users — not to other applicants, members, or the public, ever. We share data with the following third parties only as needed to run the service:

• Pesapal — to process session and membership payments. We don’t store your card or mobile money details ourselves; Pesapal handles that directly.
• Brevo — to send the newsletter, if you’ve subscribed, and transactional emails about your booking or application.
• Our booking and forms software providers, strictly to operate this website’s functionality — they do not use your data for their own purposes.

We do not sell personal data to anyone, for any reason.

6. How long we keep it

We keep application and booking records for as long as is reasonably necessary for the purpose they were collected for, plus a period for legal and accounting record-keeping. If your Dating Club application is declined or you withdraw it, we retain a minimal record (that you applied, and the outcome) rather than your full application, unless you ask us to delete that too.

7. Your rights under the DPPA

Under Uganda’s Data Protection and Privacy Act, 2019, you have the right to:

• Ask what personal data we hold about you (subject access).
• Ask us to correct inaccurate data.
• Ask us to delete your data, subject to any legal obligation we have to keep it (for example, financial records).
• Withdraw consent to any processing that was based on consent.
• Object to processing you believe is unlawful, and complain to the National Information Technology Authority – Uganda (NITA-U), the DPPA’s regulator, if you’re not satisfied with our response.

To exercise any of these rights, contact us using the details below. We aim to respond within a reasonable time and will let you know if we need more time for a complex request.

8. Cookies

This site uses only the cookies necessary for it to function (for example, remembering your session on a form) and, where enabled, privacy-conscious analytics to understand how the site is used in aggregate. We do not use cookies for cross-site advertising tracking.

9. Contact us about your data

Email [email protected] or WhatsApp +256 779 260877. We handle every data request personally — there’s no call centre, just us.